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PITFALL 8

Ignoring feedback when it's subtle or inconvenient

WHY IT'S A PROBLEM

Feedback is a standard part of adaptation, but truly listening and acting on it requires commitment. Donor timelines, limited budgets, resistance from artists and translators to make further revisions, can lead to important feedback being overlooked, ultimately weakening the adaptation and its outcomes.

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LEARNING

Listen deeply and be willing to make changes

HOW THE PITFALL WAS OVERCOME

In Haiti, an organisation worked with a cultural consultant to better understand community member’s often subtle feedback and encourage genuine participation in the adaptation. In Mexico and Central America, a seemingly minor comment about an image of infidelity sparked deeper discussions about visuals’ relatability. This led to finding a new artist and revising role plays, taking more time, but ultimately improving the programme. During adaptation, gentle comments or even facial expressions can be easier to overlook than to address, yet being open to them can drive meaningful change. It’s critical to ‘listen’ beyond words and build in time and patience for iteration. 

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